Build extraordinary customer relationships with Relationship Analytics for Sugar.
TrustSphere is a relationship analytics integration for Sugar that was built to accelerate customer engagement. Your CRM data is only as good as the information that exists there. But what if you could capture multiple complete streams of rich, timely and relevant data and house that inside Sugar?
Relationship Analytics for Sugar offers just that by providing previously unavailable levels of real time insight into the true communications activity between your organization and your customers and prospects.View the TrustSphere product sheet
TrustSphere's LinksWithin enables you to leverage your organization’s combined social network, to find the most relevant connections to an external company or individual. LinksWithin uses a data-driven approach to quantify relationship strength, so that you can find the best path to a prospect, via a simple search.
TrustSphere Missing Contacts Dashlet reveals what is NOT in Sugar – all the contacts and important relationships that do actually exist, but are non-existent in the CRM – and prompts customer facing stakeholders to add these potential contacts with just one click. Saving valuable time that can be better spent in the field engaging with the customers.
When was your customer last contacted and by whom? What was the context of this interaction? TrustSphere automatically populates Sugar using corporate communication logs so you can answer these simple, yet important questions. View the last time someone emailed your prospect, customer or partner and connect overlay sales teams in an intelligent way. With TrustSphere’s Sales Analytics, Relationship Managers gain visibility over all interactions with clients, including those that are not in the CRM, so that they are always prepared for meetings and calls to ensure a coordinated customer dialogue.