Create customers for life with the world’s first intelligent, no-touch customer experience (CX) platform. SugarCRM, because your customers deserve a better experience.
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FayeBSG is SugarCRM’s Americas Reseller of the Year

SugarCRM empowers your marketing, sales and services teams to collaborate across the
entire customer lifecycle for more meaningful, memorable experiences.

Market With Insight

Capture the attention of your most promising prospects.

Sell Smarter

Create more meaningful experiences and build lasting relationships.

Serve Exceptionally

Give customers the support they need quickly and confidently.


Sugar Market

Sugar Market is the all-you-need marketing automation solution built to work for you. Highly intuitive campaign builders, advanced automations and superior reporting enable you to understand engagement, improve conversion and drive more revenue.


  • Intuitive drag-and-drop campaign builders
  • Lead nurturing and sophisticated scoring
  • Advanced Analytics and BI-grade reporting dashboards


  • Drive the right traffic to your website with SEM, SEO and social media tools
  • with high-quality landing pages, emails and forms
  • Capture leads with professional-quality emails, landing pages and forms
  • Drive alignment and send only the most qualified leads to sales with lead nurturing and scoring
  • Become a data-informed marketer with BI-grade reporting

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Sugar Sell

Create extraordinary customer relationships with the world’s most intuitive and collaborative CRM — rated number one in the prestigious PCMag Readers’ Choice awards. Track and monitor activities, map each customer’s journey and automate as many workflows as you need to. Sugar Sell is lean, fast and integrates with anything.


  • Actionable intelligence you can actually use
  • No-touch data management
  • #1 rated user experience


  • Get the exact intel you need for each customer interaction
  • Spend less time entering and retrieving data
  • Automate your most important and repeated activities

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Sugar Serve

Get customer satisfaction levels back on track with intuitive reporting and dashboards. Ensure proper response and resolution times, monitor customer satisfaction and meet your customers’ needs across the full range of support channels. Sugar Service gives you the complete picture you need to transform your customer’s experience.


  • Self-service portal and knowledge base
  • Agent workbench
  • Real-time reports and dashboards


  • Always be armed with the right intel
  • Help your customers help themselves
  • Identify potential problems early and often

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SugarCRM Software Packages and Pricing

Plans that scale with your team.

Click here for detailed Software packages, pricing and edition comparisons.

Sugar Resources

Visit our Sugar Resources Page for in depth Sugar Case Studies and White Papers.

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