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Welcome to the Software You've Always Wanted...


SugarCRM is the industry's leading company focused exclusively on customer relationship management. Sugar is the CRM for mavericks and innovative, forward-thinking change agents who dare to be different. It appeals to companies that question the status quo and view Sugar as the chance to find a better way to grow their business and help their employees do their jobs better.

Over 7,500 customers have chosen SugarCRM services as an alternative to lock-in based, proprietary customer relationship software. Going above and beyond basic CRM, Sugar will help you understand who your customers are and how your company is performing.

Sugar enables businesses to create extraordinary customer relationships with the most innovative and affordable customer relationship management solution on the market. By placing the individual at the center of its solution, SugarCRM is putting the “i” in CRM and empowering people at all levels of an organization to better understand and engage with customers. Based in Silicon Valley, SugarCRM is backed by Goldman Sachs, Draper Fisher Jurvetson, NEA, and Walden International. More than 1.5M individuals in over 120 countries rely on SugarCRM.

How Will Sugar Work For You?

The advantage of utilizing tools such as Sugar are numerous. First and foremost, customer relationship software enables you to understand who your customers are and how your company is performing. Second, it provides valuable insights across the sectors of marketing, sales and support, allowing everyone to work toward common goals. In addition to these benefits of CRM, Sugar measures results so your company can improve overall performance.

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SugarCRM Software Packages and Pricing

With Sugar pureprice® you can always count on clear, predictable pricing; with no hidden fees or forced upsells to more expensive editions.

Click here for detailed Software packages, pricing and edition comparisons

Sugar Resources

Visit our Sugar Resources Page for in depth Sugar Case Studies and White Papers.

Try Sugar Free For 7 Days. No credit card required. Nothing to install. Get up and running in under a minute!

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Why We Love Sugar

Flexibility & Customizability

Sugar can be customized by non-technical users via Sugar’s Studio tools. Custom fields, workflows, and home screen layouts can all be managed by standard users. Additionally, Sugar is Open Source and can be modified from the code level as well. While field changes and screen layouts can be customized by non-technical users, developers can also get their hands dirty and modify the code to act specifically as they need. There is virtually nothing that Sugar cannot be made to do (if it’s what you want).


Sugar is less than half of the cost of comparable CRM packages like Sugar’s base model is $40/user/month and contains 95% of Sugar’s core feature-set. Unlike other CRM platforms, such as, Sugar does not make you upgrade to more expensive versions just to use basic CRM features such as Web-to-lead-forms, API services, workflows, etc. Sugar keeps your costs low, allowing for a greater ROI.


Because Sugar is the most popular Open Source CRM in the world, there are a myriad of community developers as well 3rd party plug-in’s that can work out-of-the-box to help meet your business needs. Sugar Integrates with Accounting & ERP software, Email Marketing, Social Media, and many other platforms out-of-the-box. Unlike other CRM’s, you can integrate via Sugar’s API as well as directly against the database. Sugar’s 3rd party app store is and has thousands of plug-ins. And, now, you can use all of the great integrations we’ve developed ourselves for QuickBooks, Sage 100 ERP, Intacct, Constant Contact, ShoreTel, Authorize.Net, and JIRA (for now).


Sugar Mobile is included with all Sugar subscriptions. You can access Sugar from your Android, Blackberry, iPhone, or tablet. You will no longer have to deal with the complicated VPN process, as all employees will have access to Sugar via their mobile devices. Sugar can be accessed from mobile browsers as well as a dedicated application.

Hosting Options

Sugar supports a wide variety of deployment options ranging from cloud deployment options that enable customers to get up and running quickly to on-premise deployments that meet specific IT and regulatory requirements. With Sugar, you’ll enjoy the freedom of choice and the ability to change when your needs change in the future.

Sugar's deployment flexibility also ensures that you won't outgrow your Sugar deployment. As your business expands, you can change your deployment to meet your business requirements, your geographic presence, and your budget. Since Sugar always gives you control over your data, you'll never be forced to keep your data in a single cloud location.

A Delighted Team

Sell More!
-Better data to the reps
-More timely data to reps
-Mobile puts data where reps are
-Increase deal size

Happier Customers!
-Full visibility of data between customer service reps and sales reps
-Better more timely data for customer service reps
-Self service options for customers

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