FayeBSG is proud to offer one of the leading applications in customer relationship management solutions: SugarCRM

Over 6,000 customers have chosen SugarCRM services as a alternative to lock-in based, proprietary customer relationship software. Going above and beyond basic CRM, Sugar will help you understand who your customers are and how your company is performing.

How Will SugarCRM Work for You?

The advantage of utilizing tools such as SugarCRM are numerous. First and foremost, customer relationship software enables you to understand who your customers are and how your company is performing. Second, it provides valuable insights across the sectors of marketing, sales and support, allowing everyone to work toward common goals. In addition to these benefits of CRM, Sugar measures results so your company can improve overall performance.

Start with viewing these short role-based demos:

• Sales
• Marketing
• Support
• Reporting
• Customization

View the SugarCRM Product Overviews for information on marketing, sales, support, reporting, collaboration, and the SugarCRM platform.

Which addition is right for you?  Visit the SugarCRM Edition Comparison Page

SugarCRM Subscription Datasheets:

• SugarCRM Professional
• SugarCRM Enterprise
• SugarCRM Ultimate

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CRM White Papers

CRM Vendor Pricing: A Comparative Analysis
Not all CRM tools are the same, and not all are priced the same. Use this informative document to help decipher some of the hidden costs of deploying leading client relationship management offerings, and see which product best fits your CRM needs and budget.

Grow Your Business, Not Your Support Costs

How can your company scale its customer base without scaling your support organization? This white paper details the strategies necessary to implement a responsive, agile support system that builds a loyal customer base in a cost-effective manner.

Try It, You’ll Like It

This white paper will provide an overview of the most common employee pitfalls encountered during implementation of CRM tools and how a well-planned training program can ensure end-user compliance.

Hitting Your Numbers: Creating Excellence with Commercial Open Source CRM

This white paper outlines the key ways in which open source CRM can drive performance in your sales organization. This is the first in a series of Executive Briefs aimed at business departmental leaders’ unique CRM issues.

Streamlining Sales Processes to Boost Performance: Five Best Practices for Optimizing the Sales Pipeline

Learn how to recognize the causes of these inefficiencies and the steps you can take to resolve those conflicts in your sales organization.

CRM: On-Demand or On-Site? Choose the right deployment option

The rise of Software-as-a-Service (SaaS) is changing the way enterprises pay for and use customer relationship management (CRM) software. Should your company’s CRM system be managed by an outside vendor or managed internally by your own IT staff?

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Try SugarCRM Free For 7 Days. No credit card required. Nothing to install. Get up and running in under a minute!

Free Trial

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Contact us today to arrange a free demonstration of SugarCRM: