A simple system for tracking, prioritizing, and solving customer support tickets

As a Master Zendesk Partner, FayeBSG implements, customizes, integrates, manages, and supports all Zendesk platforms.

FayeBSG is a Master Zendesk partner that helps you create Zendesk Support programs that put all your customer support interactions in one place. The benefits of working with us include:

  • We help design and scale your Zendesk Guide Implementation & CX Strategy.
  • We’re authorized by Zendesk to provide support and manage the full Zendesk Suite.
  • We build Zendesk Integrations to connect your existing tech stack to Zendesk.
  • We’re defined by our core values, and firmly believe anything is possible.

Zendesk Support is a help desk that helps you track, prioritize, and solve your customer interactions

Zendesk Support allows your customers to connect with you through web or mobile, or start a conversation directly through email, Facebook, Twitter, or any other channel you want.

Support features include:

  • Create multiple support requests with ticket forms
  • Create customized conditional or custom fields to gather any info you could possibly need
  • Provide support in over 40 languages
  • Create personal ticket views based on status, assignees, or any other conditions
  • Send a NPS® survey to measure customer loyalty and gather customer feedback
  • Build custom reports to better understand your customers, measure operational efficiency, and improve your team’s workflow
  • And much more…

We can help you make the most of Zendesk Support.
Give us a call and find out how today.