Zendesk Sunshine, the open and flexible CRM platform
Bring everything full circle with Zendesk Sunshine. A CRM platform that is powered by data both inside and outside of Zendesk, so you can build any kind of application for customers or business users. Zendesk Sunshine is built on AWS and lets you seamlessly connect and understand all your customer data—wherever it lives. It’s fast, powerful, and gives you the freedom to build whatever you want.
Get a complete view of the customer experience
Since Zendesk Sunshine is part of the full Zendesk Suite, users have a powerful offering that lets customer conversations flow seamlessly across channels, creating a better experience for both your business and your customers.
Zendesk Suite includes these powerful products in one convenient package:
- Support: Integrated customer support
- Guide: Knowledge base and self-service
- Chat: Live chat and messaging
- Talk: Call center software
Build standalone apps
Build custom apps that give your agents the information they need in one place, in Zendesk Support. All with the flexibility of the standards-based coding languages and development frameworks you already know.
Deliver interactive messaging experiences
Go beyond texting with AI, bots, and integrated apps for conversational business on any channel. Sunshine lets you unify messages from every channel into a single conversation, and build interactive messaging experiences anywhere.