We create a complete view of the customer experience with Zendesk Sunshine

As a Master Zendesk Implementation Partner, FayeBSG implements, customizes, integrates, manages, and supports all Zendesk platforms.

We are the Zendesk Sunshine partner and creator of Zendesk apps and integrations that let you seamlessly connect and understand all your customer data.

  • Sunshine can function as a CRM: We have decades of experience in CRM implementations and customizations.
  • Sunshine gives you a complete view of the customer experience: We help design and scale Zendesk Implementations & CX Strategies.
  • We’ve built Zendesk Sunshine Integrations to connect your existing tech stack to Zendesk.
  • We’re defined by our core values, and firmly believe anything is possible.

What Type of Zendesk Sunshine Support Do You Need?

Zendesk Implementation Partner

ERP Integration

CRM Integration

Connecting Business Applications

Connecting to Zendesk Applications

Assets and Devices

Customer Interactions

User and Account Management

Product Trouble Shooting

The Zendesk Sunshine Platform

Since Zendesk Sunshine is part of the full Zendesk Suite, users have a powerful offering that lets customer conversations flow seamlessly across channels, creating a better experience for both your business and your customers.

The Zendesk Suite includes these powerful products in one convenient package:

  • Support: Integrated customer support.
  • Guide: Knowledge base and self-service.
  • Chat: Live chat and messaging.
  • Talk: Call center software.
  • Sell: Sales CRM to enhance productivity, processes, and pipeline visibility.

Zendesk Sunshine Integration

  • Sunshine is an open platform designed to integrate with all of your business applications, so you can capture every customer interaction, no matter where it comes from.
  • With a Zendesk Sunshine Integration connecting your ERP & CRM data to Zendesk, Sunshine can give you a complete view of the customer experience across profiles, relationships, events, conversations, and objects.

Zendesk Sunshine CRM

  • To function as a CRM, Zendesk Sunshine integrates Zendesk Sell and Zendesk Explore.
  • Our Zendesk Support Administrators have the necessary knowledge to implement, configure, and manage an Enterprise account of Zendesk Support.
  • Zendesk Explore provides analytics for businesses to measure and improve the entire customer experience.
  • Learn more how we integrate Zendesk Sunshine with CRM.

We can help you make the most of Zendesk Sunshine.
Give us a call and find out how today.