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Sugar Messaging powered by Ytel

What is Sugar Messaging? We’ve enhanced SugarCRM with texting capabilities by connecting it with Ytel, the leading platform for SMS, Voice, Email, and Direct Mail.

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Key Benefits

With Sugar Messaging you can do the following:

  • Text “on the fly” from any record with a mobile phone number.
  • Send texts to one or more recipients using user-defineable pre-built SMS Text Templates.
  • Send texts from Sugar List Views by selecting records and clicking a “Text” button.
  • Integrate texts with workflows to enable automated texting based on values in Sugar fields.
  • Send texts via Sugar Campaigns.
  • Send text reminders for upcoming meetings and appointments.
  • Send text updates when the status of a case changes.
  • Send both SMS and MMS communications.
  • All texts stored in Messages sub-panel under contacts, leads, etc.

Click here to download the Sugar Messaging powered by Ytel Spec Sheet.

Sugar Messaging powered by Ytel

What is Sugar Messaging? We’ve enhanced SugarCRM with texting capabilities by connecting it with Ytel, the leading platform for SMS, Voice, Email, and Direct Mail. With Sugar Messaging you can do the following:

  • Text “on the fly” from any record with a mobile phone number.
  • Send texts to one or more recipients using user-defineable pre-built SMS Text Templates.
  • Send texts from Sugar List Views by selecting records and clicking a “Text” button.
  • Integrate texts with workflows to enable automated texting based on values in Sugar fields.
  • Send texts via Sugar Campaigns.
  • All texts stored in SMS Messages sub-panel under contacts, leads, etc…
  • Receive return texts and have them appear in SMS Messages sub-panel and in an easy to use dashlet on your home screen.

Compatibility

  • Active Ytel Account.
  • The software is currently compatible with SugarCRM v7.9.4.0 and greater.
  • SugarCRM Professional, Enterprise, and Ultimate Editions.

Purchase Information

  • All FayeBSG products are based on an annual recurring subscription.
  • Includes all software updates for one year, an operating manual and unlimited email support.
  • Support emails go to support@fayebsg.com
  • Costs do not include professional services other than email support.
  • End User License Agreement here.
  • Implementation services not included but recommended. Call us for implementation pricing @ 818-280-4820.