Sugar CRM News

SugarCRM Reports Strong Customer, Channel, and Technology Partner Growth in Second Quarter 2012

Aug 16, 2012

CUPERTINO, Calif. ‘August 16, 2012’ SugarCRM, the world’s fastest-growing customer relationship management (CRM) company, today announced its 11th…

SugarCRM Reveals Best Practices at UK CRM Acceleration Event

Aug 14, 2012

August 7th 2012 The need for new customers is always a top business priority but a marketing rule of thumb says that it is eight times more…

SugarCRM to Share Strategies for Transforming the Customer Experience at CRM Evolution and Customer Service Experience Conferences

Aug 13, 2012

CUPERTINO, Calif.  August 13, 2012 SugarCRM, the worlds fastest-growing customer relationship management (CRM) company, today announced that…

Dridco Capitalizes On Rise Of Latin American Internet Ad Sales and Boosts Revenue 157% in only 15 months with SugarCRM

Aug 13, 2012

SugarCRM Partner GrowIT Enables Dridco to Achieve Explosive Growth in 11 Countries BUENOS AIRES, ARGENTINA SugarCRM, the worlds…

SugarCRM Positioned as Leader by Independent Research Firm

Aug 10, 2012

Report Highlighting CRM Suites for the Midmarket Indicates SugarCRM’s Strong Traction in the Market CUPERTINO, Calif. August 10, 2012 – SugarCRM, the…

Smarter Planet Event: Social CRM and Business Intelligence – The Enterprise Double Eagle

Aug 7, 2012

The IBM, SugarCRM, Alacrinet, and Blytheco teams would like to cordially invite you to a special event at Harding Park. We hope you can join us to…

SugarCRM Helps Ireland’s Local Government Management Agency Handle Customer Support For New Property Tax

Aug 1, 2012

SugarCRM manages escalations, customer issues and waiver support for new tax Helps Local Government Management Agency (LGMA) cut…

SugarCRMs Dawn Jaeger and Chris Blum Recognized by UBM Channels CRN Magazine as Two of 2012™s Women of the Channel

Jul 23, 2012

Jaeger Also Snags Prestigious Power 100 Acknowledgment; Recognitions Indicate SugarCRMs Continued Success in the Channel CUPERTINO, Calif., July 23…

CRM in 1 Day – Netherlands

Jul 23, 2012

CRM in 1 Day 2012 will celebrate it’s 5th anniversary in style. With a top program, dinner party and speakers from all round the world, we will cover…

Smarter Planet Event: Social CRM and Business Intelligence – The Enterprise Double Eagle

Jul 20, 2012

The IBM, SugarCRM, Alacrinet, and Levementum teams would like to cordially invite you to a special event at Trump National Golf Club located just 30…

SugarCRM Selected by AlwaysOn as an AlwaysOn Global 250 Winner

Jul 17, 2012

Recognized for creating technology innovations for the Global Silicon Valley. CUPERTINO, Calif., July 17, 2012 SugarCRM, the worlds fastest…

SugarCRM Expands its Leadership Position in Development of Social Business Open Standards

Jul 16, 2012

Takes on New Roles with OpenSocial Foundation; SugarCRM Developer Community Continues to Thrive CUPERTINO, Calif.  July 16, 2012 SugarCRM, the…

IBM Smarter Commerce

Jul 13, 2012

Smarter Commerce Summit 2012 provides business executives and practitioners, with the insight and resources to effectively connect with todays…

SugarCRM Acceleration – 11th September, London

Jun 15, 2012

Do you have customers? Learn how your company can achieve closer customer relations, and how to gain customers more easily, using an…

Agile development, better security, and open source

Jun 7, 2012

We look at how companies can use IT to bring new products to market more quickly, and how a new technical standard, COBIT 5, could help businesses…

TMC Congratulates CRM Excellence Award Winners

2012-05-22

This article originally appeared in the May 2012 issue of Customer Interaction Solutions magazine. CRM solutions help businesses manage interactions with current and potential customers…

SugarCRM Wins 2012 CRM Excellence Award

2012-05-17

TMC (News – Alert), an integrated media company,y has recently recognized SugarCRM, the world’s fastest-growing customer relationship management company, with the Customer Interaction Solutions 2012 CRM Excellence Award…

The Rise of Open Source

2012-05-15

Given time and the efforts of some very bright and altruistic people, an open source solution can be highly competitive. The good news for Sugar and its customers is that they have been down the curve with their open source solution. As open source rises in prominence, established players face painf…

Key value of having SugarCRM for your business

2012-05-14

Wish to have a magic platform which can ease your task of organizing and tracking people, companies and sales opportunities? With a single and easy-to-use customer relationship management; your team will be more productive and can focus on quality: creating and retaining customers…

A Guide To Influence(rs) Chapter 1

2012-05-14

Cardinal Richelieu, Influencer Extraordinaire What this post is not is a discussion of how to determine influence. I’m going to leave that to my dear friend and brilliant scientist, Dr…

Travel Tech Q&A: SugarCRM’s Clint Oram

2012-05-11

As chief technology officer and co-founder of SugarCRM, Clint Oram gets around — in three years, he’s done 32 trips to 57 cities in 17 countries. He provides the tech tips of the travel trade…

A Quick Look at Version 6.5 of Sugar CRM Professional

2012-05-11

HOW TO CHOOSE A CRM SYSTEM?

2012-05-09

When it comes to Customer Relationship Management (CRM) it’s important to consider key points before beginning your selection process. There are key features that companies should look for in a CRM system designed to improve customer interactions…

Top 50 Open Source Companies: Where Are They Now?

2012-05-09

When The VAR Guy launched his website in January 2008, our resident blogger kept a super close eye on open source channel partner programs. At one point, The VAR Guy published the Open Source 50 — tracking how the top open source companies were working with VARs and IT service providers…

10 Ways to Get the Most out of Mobile CRM

2012-05-08

Customer relationship management and mobility experts share their tips on how to get the most out of mobile CRM. In a world where both your sales force and your customers are highly mobile, having a mobile customer relationship management (CRM) solution just makes good business sense…

Open Source Spotlight – OpenStack: Building a more open Cloud

2012-05-07

What is OpenStack? The greatest fear for some IT managers with making the leap to Cloud is not security but being locked in to a proprietary system. OpenStack emerged to address this fear and, as Rohan Pearce explains, it shows every sign of successfully opening up the Cloud…

CRM investments ramp due to social media and smart mobility

2012-05-07

The rapidly changing face of customer engagement these days, combined with a host of closely related factors like next-gen mobility and increased consumer desire for self-service, is leading executives in many companies to plan major upgrades to and/or overhauls of their customer relationship manage…

Thomas Murray halves email marketing costs – Procurement Leaders

2012-05-04

YOU ARE HERE: Home News and content News by PL Staff 09:07 04 May 2012 Topics Marketing Category Marketing Thomas Murray halves email marketing costs Thomas Murray, a specialist custody rating, risk management, and research firm serving the global securities services industry, has reported a…

SugarCRM for Streamlined Workflow Processes

2012-05-03

A key component of SugarCRM is its ability to create customized workflow processes. The CRM tool creates workflow processes by applying rules set by the business…

Enhancements to SugarCRM’s flagship product help boost sales performance

2012-05-03

Thumbnail: SugarCRM has announced significant architectural enhancements and performance improvements to its flagship product, Sugar 6.5, at its annual customer, user and partner conference, SugarCon 2012…

Targeted Email Marketing with SugarCRM

2012-05-03

Only 42% of all (marketers) make use of advanced segmentation strategies according to a February 2012 study released by email marketing software company, Get Response…

Busy April Brings Opportunities

2012-05-02

I read Chaucer’s Canterbury Tales in college (yes, in Middle English and no, it wasn’t that long ago) and now every April brings me back to the opening verses about spring time and renewal…

SugarCon A Big Success for SugarCRM

2012-04-26

SugarCRM held its user conference, SugarCon in San Francisco last week and by most measures it was a big success. The event, shoehorned into the Palace Hotel, will begin moving around next year settling in New York where it will attract a larger crowd, including many more customers and fans from Eur…

SugarCRM 6.5 Adds Just a Touch of Sweetener

2012-04-26

Not many end-users look under the hood to see why an applications is performing — or not — as well as it does, said Jeff Kaplan, managing director of THINKstrategies. In version 6.5, the refined architecture and extended functionality of the SugarCRM platform “has noticeably improved the quality a …

SugarCRM, Ingram Micro Bring Sugar 6.5 to North America

2012-04-26

Through a new partnership with Ingram Micro, SugarCRM’s (News – Alert) flagship customer relationship management (CRM) software will now be available for purchase in the …

Thomas Murray implements SugarCRM tech

2012-04-26

Thomas Murray has made the move from Salesforce.com to SugarCRM technology. The financial risk management specialist says that the SugarCRM solution has cut email marketing costs in half and reduced the time it takes to manage distribution lists for a typical press release from an entire day to one…

SugarCRM’s Sweet Deal With Ingram Micro

2012-04-25

SugarCRM, the ever-growing customer relationship management company, has inked a deal with distribution giant Ingram Micro. As part of the deal, Ingram Micro’s Advanced Computing Division will be the exclusive division to carry SugarCRM…

SugarCRM announces new version of flagship product

2012-04-24

SugarCRM has announced a new version of its flagship product, Sugar 6.5, at its annual customer, user and partner conference, SugarCon 2012. Sugar 6.5 introduces significant architectural enhancements, as well as performance improvements to increase productivity and satisfaction for the end user…

SugarCRM Credits Open Source for Growth, Intros Software Updates

2012-04-24

SugarCRM integrates the open source Lucene search engine into the latest version of its software to offer users a Google-like search experience. An executive says open source figures strongly into the company’s growth…

SugarCRM to unveil significant upgrade to open-source CRM app

2012-04-24

SugarCRM announced a $33 million venture capital investment that will go toward winning enterprise business…

SugarCRM Revamps Sugar 6.5 for Easy Navigation, Rapid Data Access

2012-04-24

SugarCRM on April 24 introduced Sugar 6.5, the newest version of the cloud customer relationship management platform with user interface and data access refinements aimed at streamlining navigation and delivering faster page refreshes…

SugarCRM Secures $33 Million To Expand Into Enterprise

2012-04-04

“In 2011 we saw demand for CRM solutions grow exponentially with an increased number of enterprise companies looking for an open and flexible CRM platform that can effectively scale,” said Larry Augustin, CEO of SugarCRM. “Our growth was up 67 percent last year, and we are off to a great start in 20…

SugarCRM Gets US$ 33 Million to Take on Microsoft, Salesforce

2012-04-04

Earlier in the week, we looked at some good CRM buying principles outlined by SugarCRM, which, as one of the fastest growing companies in the space, has a lot to say on this…

Oracle rival SugarCRM lands $33m in funds

2012-04-04

SHARE AND DISCUSSCustomer-relationship software company SugarCRM completed a $33 million debt-and-equity financing round led by New Enterprise Associates…

Customer management firm SugarCRM raises $33M

2012-04-04

Upstart SugarCRM adds funding to take on Salesforce, Microsoft…

SugarCRM’s new Cambridge base to benefit from $33m funding round

2012-04-04

The Cambridge arm of SugarCRM has received a funding boost following the successful closing of a $33m debt and equity round. The round was led by New Enterprise Associates with support from Sugar CRM’s existing investors, such as Draper Fisher Jurvetson and Walden International and new investors, Si…

NEA Leads $33M Round In CRM Developer And Salesforce Competitor SugarCRM

2012-04-04

SugarCRM, a provider of commercial open source CRM software, has completed a $33 million equity and debt financing round. We’re told around $14 million of the round was equity financing…

Open-source customer relationship management service SugarCRM raises $33M

2012-04-04

Salesforce competitor SugarCRM has raised $33 million in funding. The eight-year-old company provides customer relationship management (CRM) software-as-a-service for companies to manage their sales leads…

SugarCRM Catching Up to Salesforce and Microsoft; Raises $33 in Funding

2012-04-04

Watch out, Salesforce and Microsoft. Open-source customer relationship management (CRM) company SugarCRM (News – Alert) is ratcheting up the funding and may be coming for some of your business…

SugarCRM Lands $33M from NEA

2012-04-04

SugarCRM may be ignored for the tech industry’s darling Salesforce, but that doesn’t mean it’s without its audience. Currently used by 2,700 customers with the likes of Coca-Cola leading the way, SugarCRM is “intuitive and allows customers to work in the way that they want to work”…

Customer Management Firm SugarCRM Raises $33 Million

2012-04-04

SugarCRM on Wednesday announced that it raised $33 million, bringing total funding to $79 million and giving it more ammo to battle Salesforce.com (NYSE: CRM), the market leader in customer relationship management sold primarily on-demand, via the Internet “cloud…

Customer Management Firm SugarCRM Raises $33 Mil

2012-04-04

Email Print License Comment SugarCRM on Wednesday announced that it raised $33 million, bringing total funding to $79 million and giving it more ammo to battle Salesforce…

The Morning Download: Dodd-Frank Rule Bites CIOs

2012-04-04

Editor The Morning Download cues up the most important news in business technology every weekday morning. Send us your tips, compliments and complaints…

SugarCRM raises $33 million, eyes broader footprint

2012-04-04

ZDNN : By Larry Dignan | April 4, 2012, 3:00am PDT Summary: SugarCRM said it will use the money to “continue its advancement into the enterprise market and to pursue strategic business opportunities…

10 Things You Need To Know This Morning

2012-04-04

Good morning! Here’s the news: Spotify is not exactly taking the US by storm — subscriber growth is much lower than expected. Spotify just came up with the best use of the Facebook Timeline we’ve ever seen…

SugarCRM raises $33M round, led by NEA

2012-04-03

SugarCRM said Wednesday it has completed a $33 million equity and debt financing round. The Cupertino-based company specializes in customer relationship management…

Partnership to Align Phone System Data With CRM

2012-03-18

When you align phone system data with CRM, you get actionable intelligence that helps drive the business, said M5 Networks’ Brent Barbara. M5’s partnership with InsightSquared will give clients a one-stop shop where customers can manage both sources in one easy to use interface, he added. “For examp…

CRM market news round up – January and February 2012

2012-02-25

photograph courtesy of allison.hare I enjoyed writing a post at the end of last year called ‘Reflections on CRM in 2011…’ and wanted to start to do a more regular piece on what’s been happening in the CRM market…

Wall Street Beat: Software Results Temper Bad News on PC Front

2012-02-24

Strong earnings from the likes of Salesforce, SugarCRM and Autodesk offset disappointment in HP and Dell…