ServiceNow – A Single Platform for Automating Service Relationships

ServiceNow is changing the enterprise by enabling virtually all components of business as a service. A single platform for all processes within your organization drives consolidation, automation, and innovation for a more efficient business model.

Since 2012, ServiceNow has provided a complete service management package for IT, Customer Service, Security Operations, Facilities, HR and Field Services for traditional integrated solutions.

ServiceNow Solution Offerings

ASSET MANAGEMENT

ASSET MANAGEMENT

CUSTOMER SERVICE MANAGEMENT

CUSTOMER SERVICE MANAGEMENT

PERFORMANCE ANALYTICS

PERFORMANCE ANALYTICS

SECURITY OPERATIONS

IT SERVICE MANAGEMENT

IT SERVICE MANAGEMENT

IT OPERATIONS MANAGEMENT

IT OPERATIONS MANAGEMENT

HR SERVICE MANAGEMENT

HR SERVICE MANAGEMENT

SERVICE PORTAL

CUSTOM APP DEVELOPMENT

CUSTOM APP DEVELOPMENT

SERVICE CATALOG

SERVICE CATALOG

IT BUSINESS MANAGEMENT

IT BUSINESS MANAGEMENT

IT GOVERNANCE, RISK & COMPLIANCE

IT GOVERNANCE, RISK & COMPLIANCE

Empowering the Service-Centered Organization

ServiceNow’s cloud-based solutions power the service-centered organization. Their advanced automation and process workflow capabilities provide a single platform for managing service relationships not only within IT, but also across the enterprise.

With ServiceNow, IT can optimize their service model and evolve it to transform all enterprise service disciplines into highly proficient service providers.

Key Benefits of ServiceNow

  • Use a single system to automate and manage service relationships inside and outside the enterprise

  • Standardize and globalize services processes across IT

  • Implement lights out, zero-touch automation to replace manual, redundant tasks

  • Deliver an intuitive, approachable, and consumer-like service experience for all users across the global enterprise

  • Optimize the IT service model and evolve it to automate enterprise shared services and line-of-business service delivery

  • Consolidate legacy, redundant IT service systems to a single system of record for IT