SugarCRM Sms Messaging Integration

Integrate Sms Messaging with SugarCRM.

What is Sugar Messaging? We’ve enhanced SugarCRM with texting capabilities by connecting it with Ytel, the leading platform for SMS, Voice, Email, and Direct Mail.

With Sugar Messaging you can do the following:

  • Text “on the fly” from any record with a mobile phone number.
  • Send texts to one or more recipients using user-defineable pre-built SMS Text Templates.
  • Send texts from Sugar List Views by selecting records and clicking a “Text” button.
  • Integrate texts with workflows to enable automated texting based on values in Sugar fields.
  • Send texts via Sugar Campaigns.
  • Send text reminders for upcoming meetings and appointments.
  • Send text updates when the status of a case changes.
  • Send both SMS and MMS communications.
  • All texts stored in Messages sub-panel under contacts, leads, etc.

Click here to download the Sugar Messaging powered by Ytel Spec Sheet.

  • Active Ytel Account.
  • The software is currently compatible with SugarCRM v7.9.4.0 and greater.
  • SugarCRM Professional, Enterprise, and Ultimate Editions.
  • All FayeBSG products are based on an annual recurring subscription.
  • Includes all software updates for one year, an operating manual and unlimited email support.
  • Support emails go to
  • Costs do not include professional services other than email support.
  • End User License Agreement here.
  • Implementation services not included but recommended. Call us for implementation pricing @ 818-280-4820.