In many ways, the art of business is the art of managing customer relationships. The customer relationship is not an instance, but instead, a process. Customers must be identified, nurtured,… read more

CRM software is becoming less and less impenetrable as companies aim to access the small business market. Increasingly high-performing services become available through cleverly–engineered software, but there is one universal… read more

5 CRM Adoption Tips for 2018 Let’s face it, in some organizations, it can be ridiculously difficult to get people to adopt CRM. There are so many factors that make… read more

As a Solutions Consultant with an Enterprise sales background, I uniquely understand the organizational requirements to have clear, up-to-date, actionable sales data. Real sales data is critical for all departments… read more

We never buy software or go into a software implementation thinking it will fail. However, we live in the real world, and we know that few companies today achieve successful… read more

Carolina Industrial Trucks Uses Hint by SugarCRM and Increases Sales Efficiency by 62% Carolina Industrial Trucks (CIT) is a material handling supplier providing forklift sales, rentals, service, parts, operator training… read more

How to Log a Call with Sugar Sugar provides the ability to log a Call record to any module. Meaning that you can create a call and link it to… read more

Progressive Pumps Uses Sugar and FayeBSG QuickBooks Integration to Grow Sales 57% Progressive Pumps is a value-added distributor of pumps, motors, and controls to industrial, municipal and sanitary customers in… read more

SugarCRM is pleased to announce that version 4.5.1 of the Customer Journey Plug-in is now available! This latest release includes several changes to enhance performance when starting and loading customer journeys. Customer Journey Plug-in… read more

Eschenbach Optik Uses the FayeBSG Sugar Sage 100 Integration to Provide Sales and Marketing Departments Product Sales Visibility Since 1983, Eschenbach Optik of America (EO) has sought to provide low… read more