Technology

Texting in the Age of Customer Experience

Jun 17 2019

For any brand or business, to survive today they must execute a relevant customer... Read More

Technology

Using SMS To Boost Employee Communication and Productivity

May 29 2019

Are the open rates of your company emails taking a nosedive? Let’s face it,... Read More

Technology

Use Cases For SMS Marketing

May 06 2019

By now you’ve likely received a variety of text-based communications from businesses you frequent... Read More

Technology

Why Retailers Should Use SMS

Apr 29 2019

SMS is projected to be the fastest growing marketing channel by 2020, with 48.7... Read More

SugarCRM Marketing Automation Technology

What is a Customer Journey and Why is it Important?

Mar 05 2019

Forrester defines the customer journey as the series of interactions between a customer and... Read More

Technology

Successful Software User Adoption

Oct 31 2018

Deploying new software at your company, such as a CRM system, may come with... Read More

Technology

The Death of Cold Calling

Aug 21 2018

Cold calling is a prospecting method where you approach potential customers through the phone–and,... Read More

Technology

Sales Forecasting Best Practices

Aug 14 2018

Every company needs sales revenue to keep the lights on and the doors open.... Read More

Technology

Sales Growth as the Result of Implementing a CRM

Jul 10 2018

If your company is still relying on spreadsheets to manage customer contact information and... Read More

Technology

CRM Industry Stats

Jun 21 2018

Did you know that according to Gartner, worldwide CRM software revenue amounted to $39.5... Read More

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