Predict the Future with Sugar AI
Earlier this month, SugarCRM announced the acquisition of customer intelligence startup, Node.
Node is an artificial intelligence (AI) platform that leverages CRM data and vast external sources to deliver an unparalleled level of predictability across a whole array of different business use cases. In other words, it’s kinda like Batman, you know?
Currently known as “Sugar AI,” this fascinating offering is being touted as the new standard for customer experience, helping companies achieve a clear view of the customer driving higher performance and enabling improved predictability.
With Sugar AI, Sugar provides a complete historical record of every change event in the customer journey to ensure full situational and directional awareness of your customers and your business, but AI considers the other direction of time: The future. Accurate predictions enable companies to make better business decisions, manage risk, and identify and respond to problems and opportunities more quickly.
Some of the benefits include:
- Helps with recommendations to identify top prospects
- Provides lead conversion and win rate predictions
- Insight into overall customer health and churn predictions for clients
- Helps to identify at-risk accounts
- Helps complete incomplete data
- Compiles data outside of your CRM
- Enables you to identify trends and create forecasts
Get in touch with us to learn more about the ever-evolving list of benefits and features. We’d be happy to help you learn more about them. Visit https://www.sugarcrm.com/platform-features/artificial-intelligence for more info as well.
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