Sage Maintenance Plans

Sage Business Care (Sage Maintenance) service plans

Sage Business Care offers three different service plans so you can select the specific plan level you require. Sage Business Care plans include added value through product and service bundles, ongoing enhancements, and software alerts to keep your system running at peak performance. Now, it is easier than ever for you to get the support you need to improve your product knowledge, run your business more efficiently, and get the most from your investment in Sage software.

 SilverGoldPlatinum
Critical product updatesXXX
Version upgrades and enhancementsXXX
24/7 knowledgebaseXXX
Sage City peer-to-peer community helpXXX
Phone and chat support cases5 Cases per yearUnlimitedUnlimited / Premium Support
Upgrade planning assistanceXX
Sage University Anytime Learning courses$UnlimitedUnlimited / Premium Support
Appointment SchedulingX
Proactive support contactsX
Sage Intelligence Reporting1 user (report manager)1 user (report manager) + designer module3 user (report manager) + designer module
Sage Inventory Advisor BasicsCompany license up to $5m in inventoryCompany license more than $5m in inventory
Sage CRM1 user1 user3 users
Sage Payroll Service (US Only)Free W2's5% discount & Free W2's10% discount & Free W2's
Sage Time$100 off$200 off$300 off
Sage Payment SolutionsFree integrationFree integrationFree integration
Sage Summit Conference Registration $200 credit$500 credit
Annual discounts on checks and forms50 free checks50 free checks, $50 off Max Protection Checks
Sage University Realtime Training20% credit30% credit

Notes:

Phone and chat support: Premium customer support sessions provide you the ability to schedule your support calls with one of our dedicated Platinum support team members after a two-minute hold time.
Sage Inventory Basics: Available with Advanced or Complete product bundles only.
Sage Payroll Services: Discounts apply to first year only.
Sage Time: Discounts apply to setup fees.
Sage Payment Solutions: Per year for the length of the contract.
Disclaimer: New Sage Payment Solutions customers only with a signed three-year merchant agreement. One credit per account. Credit can only be applied toward processing and transaction fees.
$: Call for pricing.

Download the Sage 100c Business Care Brochure PDF here.