Sage Business Care (Sage Maintenance) service plans
Sage Business Care offers three different service plans so you can select the specific plan level you require. Sage Business Care plans include added value through product and service bundles, ongoing enhancements, and software alerts to keep your system running at peak performance. Now, it is easier than ever for you to get the support you need to improve your product knowledge, run your business more efficiently, and get the most from your investment in Sage software.
|Critical product updates||X||X||X|
|Version upgrades and enhancements||X||X||X|
|Sage City peer-to-peer community help||X||X||X|
|Phone and chat support cases||5 Cases per year||Unlimited||Unlimited / Premium Support|
|Upgrade planning assistance||X||X|
|Sage University Anytime Learning courses||$||Unlimited||Unlimited / Premium Support|
|Proactive support contacts||X|
|Sage Intelligence Reporting||1 user (report manager)||1 user (report manager) + designer module||3 user (report manager) + designer module|
|Sage Inventory Advisor Basics||Company license up to $5m in inventory||Company license more than $5m in inventory|
|Sage CRM||1 user||1 user||3 users|
|Sage Payroll Service (US Only)||Free W2's||5% discount & Free W2's||10% discount & Free W2's|
|Sage Time||$100 off||$200 off||$300 off|
|Sage Payment Solutions||Free integration||Free integration||Free integration|
|Sage Summit Conference Registration||$200 credit||$500 credit|
|Annual discounts on checks and forms||50 free checks||50 free checks, $50 off Max Protection Checks|
|Sage University Realtime Training||20% credit||30% credit|
Phone and chat support: Premium customer support sessions provide you the ability to schedule your support calls with one of our dedicated Platinum support team members after a two-minute hold time.
Sage Inventory Basics: Available with Advanced or Complete product bundles only.
Sage Payroll Services: Discounts apply to first year only.
Sage Time: Discounts apply to setup fees.
Sage Payment Solutions: Per year for the length of the contract.
Disclaimer: New Sage Payment Solutions customers only with a signed three-year merchant agreement. One credit per account. Credit can only be applied toward processing and transaction fees.
$: Call for pricing.