What’s New in Sugar 7.10

Recently SugarCRM announced that Sugar 7.10 has been released and is available for all On-Demand customers. Sugar 7.10 marks the beginning of a new chapter in the core Sugar products with the introduction of a quarterly feature delivery model, providing accelerated delivery of feature innovations for Cloud customers, as well as heightened levels of predictability for Sugar updates.

Sugar 7.10 has a rich combination of exciting new end user features as well as significant performance improvements to the Sugar platform.

7.10 will significantly benefit customers running in the On-Demand environment.

Here is a list of some of these updates:

The Emails module now uses the Sidecar interface. It has been redesigned to store copies of email messages sent from Sugar or archived via one of the various email archiving options. Users can view and work with email records much like they view and work with records in other Sidecar modules.

Users can configure multiple SMTP accounts to send email from Sugar.


Report charts are now enabled for drill-through, allowing users to click on a segment of a report’s chart to view a list of records belonging to that segment.


Dashboards can now be shared with teams of users, pulled into their views by users, and pushed to teams of users by system admin users.

The following modules now use the Sidecar user interface:

  • Contracts
  • Contract Type
  • Currencies
  • Manufacturers
  • Shipping Providers
  • Tax Rates

The Rules Builder has been completely redesigned for usability with improvements that include row sorting via drag and drop, mass moving of rows, and mass deleting of rows.

This feature is only available in Enterprise and Ultimate Editions.

Multiple team selection is now supported when filtering based on the Teams field in Sidecar modules.

Watch Sugar University’s “What’s new in Sugar 7.10” video to learn all about the changes and functionality available in the latest Sugar release. They cover the newly updated sales force automation modules, advanced workflow enhancements, drill-through reports, and more.