Progressive Pumps Uses Sugar and FayeBSG QuickBooks Integration to Grow Sales 57%
Progressive Pumps is a value-added distributor of pumps, motors, and controls to industrial, municipal and sanitary customers in Texas and surrounding states. For over 32 years, Progressive Pumps has been focused on providing “The Right Pump. On Time” to its customers.
Progressive Pumps is in the Industrial Automation industry with customers that are the Reliability and Maintenance personnel at industrial and chemical plants.
Progressive Pumps is a sales focused distribution organization that focuses on providing unmatched customer service. Prior to implementing a CRM solution the company had no visibility into inside sales opportunities. They recognized that using excel to track opportunities left sales team operating in silos and potential business began to slip through the cracks. Challenges included:
To find a solution Progressive Pumps turned to Faye Business Systems Group to express their challenges and implement organizational-wide change. They began the process of evaluating CRM solutions and ultimately selected Sugar and FayeBSG’s QuickBooks Integration.
They needed a strong technical Sugar Partner to build out their quotes strategy, integrate their existing data and train their sales team on use.
Leadership additionally attended a seminar in the manufacturing and distribution industry and found that three out of the four panelists were using Sugar.
Progressive Pumps highly recommends using an advanced implementation partner. If they didn’t have team-wide buy-in and a highly skilled implementation partner they wouldn’t have been able to make the solution work for them.
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