NEW SugarCRM JIRA Integration Released

Faye Business Systems Group Announces New SugarCRM JIRA Integration

As Sugar Integration experts and developers FayeBSG has had numerous requests for an integration with a powerful Issue tracking and project management system.

Today FayeBSG announced the upcoming release of the SugarCRM JIRA Integration.

The FayeBSG Sugar JIRA Integration Application gives users the ability to monitor and track Jira issues from within the SugarCRM Ecosystem.   CRM users can use dashboards and other standard Sugar tools to stay abreast of critical project developments from within Sugar, being able to look at issues by account, by type, and by priority.   A Critical Issues Dashboard has been created for the Sugar home screen to allow users to be alerted when any issue becomes in danger of going over budget or past due.

The integration includes the ability to add and edit Jira issues from within Sugar as well as a new “Time Billing Module”, a stand-alone, browser interfaced, secure, time invoicing system, to capture staffs’ billable time, calculate hourly rates, and generate invoices and reports.   All of this will have visibility within Sugar.



A custom built integration to display relevant Issues, by account, for high level users in Sugar.


A stand-alone, browser interfaced, secure, time invoicing system, to capture staffs’ billable time (pulled from the Jira issue collecting and project management system), calculate hourly rates, and generate invoicing and reports and then provide visibility in Sugar.

Get a first look at the integration, as FayeBSG will be hosting a webinar at 10.30am (PST), on Tuesday, June 18th 2013, to show how integrating SugarCRM with JIRA project management software will increase efficiency and productivity. To register Click Here

Sugar JIRA Integration Webinar

Download the Spec Sheet
Download the Press Release

JIRA is the project tracker for teams planning, building and launching great products. Thousands of teams choose JIRA to capture and organize issues, work through action items, and stay up-to-date with team activity. Jira is used by 19,000 companies, in 115 countries.  Clients include:  Facebook, Hulu, Ebay, Netflix, Cisco, NASA, Adobe and Twitter.


Sugar JIRA Dashlet View

Sugar JIRA Dashlets

View JIRA Issues List in Sugar

Sugar JIRA Issues

Search JIRA Issues from within Sugar

Sugar JIRA Search JIRA Issues

View JIRA Issue details within Sugar

Sugar JIRA Changes to Quotes Module

For more information or to register your interest please email

See more FayeBSG integrations here
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