Nailing end-user buy-in has been a long-standing challenge for organizations that decide to implement a CRM system. This white paper will provide an overview of some of the most common employee pitfalls encountered during a CRM implementation and will demonstrate how change management and a well-planned training program can ensure end-user compliance and software adoption.
Sugar is the most intuitive, flexible, and open CRM solution. Sugar’s open development platform easily adapts to state-of-the-art applications, such as social collaboration and social media, thereby extending the value of your investment far beyond the typical software lifecycle.
Download to read more about Training Best Practices and Push-me-pull-you: Change Management
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