SugarCRM Locks In Customer Interaction Solutions® Magazine’s 2011 Product of the Year Award
Sugar Ultimate Honored for Exceptional Innovation
Cupertino, Calif.–January 11, 2012 – SugarCRM, the world’s fastest-growing Customer Relationship Management (CRM) company, today announced that TMC, a global, integrated media company, has named Sugar Ultimate a Customer Interaction Solutions 2011 Product of the Year. Customer Interaction Solutions magazine is the leading publication covering CRM, call centers and teleservices since 1982.
Sugar Ultimate lets large enterprises collaborate across extended teams, publish and manage Customer Relationship Management (CRM) functionality, and leverage the administration and support services expected of mission-critical applications.
“Today’s competitive enterprise can count on Sugar Ultimate to support complex global applications including Mobile CRM and Social CRM,” said Nick Halsey, Chief Marketing Officer and Executive Vice President of Corporate Development, SugarCRM. “It offers our most complete package of sales, support, marketing and collaboration features, delivered on SugarCRM’s open and flexible platform for the ultimate in customization capabilities.”
“SugarCRM was selected to receive a 2011 Product of the Year Award for its achievement in advancing CRM, contact center and call center technologies. Sugar Ultimate has demonstrated excellence as well as provided ROI for the companies that use it,” said Rich Tehrani, CEO, TMC. “Customer Interaction Solutions magazine has been recognizing innovative companies for 14 years and SugarCRM has earned its place with this distinguished honor.”
The 14th Annual Product of the Year Award winners are published in the January/February 2012 issue of Customer Interaction Solutions magazine,www.cismag.com.
For more information about the Customer Interaction Solutions’ 2011 Product of the Year Awards or any of the TMC media properties, please visit www.tmcnet.com.
SugarCRM makes CRM Simple. As the world’s fastest growing customer relationship management (CRM) company, SugarCRM applications have been downloaded more than ten million times and currently serve over 850,000 end users in 192 countries. Over 7,000 customers have chosen SugarCRM’s On-Site and Cloud Computing services over proprietary alternatives. SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld and Customer Interaction Solutions.
For more information, call (408) 454-6900 or 1 87 SUGARCRM toll-free in the US, email firstname.lastname@example.org, or visit www.sugarcrm.com. You can also connect with SugarCRM on Facebook, Twitter and YouTube.
About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com for more information.
TMC is a global, integrated media company that helps clients build communities in print, in person, and online. TMC publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Next Gen Mobility and Cloud Computing (formerly InfoTECH Spotlight) magazines. TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. TMC is the producer of ITEXPO, the world’s leading B2B communications event. In addition, TMC runs multiple industry events: 4G Wireless Evolution; M2M Evolution; Cloud Communications Expo; SIP Tutorial 2.0:Bringing SIP to the Web; Business Video Expo; Regulatory 2.0 Workshop; DevCon5; HTML5 Summit; CVx; AstriCon; StartupCamp; MSPAlliance MSPWorld and more. Visit TMC Events for a complete listing and further information. For more information about TMC, visit www.tmcnet.com.
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