Call Us: 818-280-4820 // info@fayebsg.com
Welcome to the Software You've Always Wanted...

SugarCRM

Faye Business Systems was awarded the #1 SugarCRM Channel Partner in the World by SugarCRM, and there are currently over 650 Partners on earth.

Over 7,500 customers have chosen SugarCRM services as an alternative to lock-in based, proprietary customer relationship software. Going above and beyond basic CRM, Sugar will help you understand who your customers are and how your company is performing.

Sugar enables businesses to create extraordinary customer relationships with the most innovative and affordable customer relationship management solution on the market. By placing the individual at the center of its solution, SugarCRM is putting the “i” in CRM and empowering people at all levels of an organization to better understand and engage with customers. Based in Silicon Valley, SugarCRM is backed by Goldman Sachs, Draper Fisher Jurvetson, NEA, and Walden International. More than 1.5M individuals in over 120 countries rely on SugarCRM.

How Will Sugar Work For You?

The advantage of utilizing tools such as Sugar are numerous. First and foremost, customer relationship software enables you to understand who your customers are and how your company is performing. Second, it provides valuable insights across the sectors of marketing, sales and support, allowing everyone to work toward common goals. In addition to these benefits of CRM, Sugar measures results so your company can improve overall performance.

Start with viewing these short demos:

SugarCRM Software Packages and Pricing

With Sugar pureprice® you can always count on clear, predictable pricing; with no hidden fees or forced upsells to more expensive editions.

Click here for detailed Software packages, pricing and edition comparisons

Sugar Resources

Visit our Sugar Resources Page for in depth Sugar Case Studies and White Papers.

Try Sugar Free For 7 Days. No credit card required. Nothing to install. Get up and running in under a minute!

Free Trial

Why We Love Sugar

Flexibility & Customizability

Sugar can be customized by non-technical users via Sugar’s Studio tools. Custom fields, workflows, and home screen layouts can all be managed by standard users. Additionally, Sugar is Open Source and can be modified from the code level as well. While field changes and screen layouts can be customized by non-technical users, developers can also get their hands dirty and modify the code to act specifically as they need. There is virtually nothing that Sugar cannot be made to do (if it’s what you want).

Affordability

Sugar is less than half of the cost of comparable CRM packages like Salesforce.com. Sugar’s base model is $40/user/month and contains 95% of Sugar’s core feature-set. Unlike other CRM platforms, such as Salesforce.com, Sugar does not make you upgrade to more expensive versions just to use basic CRM features such as Web-to-lead-forms, API services, workflows, etc. Sugar keeps your costs low, allowing for a greater ROI.

Integrations

Because Sugar is the most popular Open Source CRM in the world, there are a myriad of community developers as well 3rd party plug-in’s that can work out-of-the-box to help meet your business needs. Sugar Integrates with Accounting & ERP software, Email Marketing, Social Media, and many other platforms out-of-the-box. Unlike other CRM’s, you can integrate via Sugar’s API as well as directly against the database. Sugar’s 3rd party app store is www.sugarexchange.com and has thousands of plug-ins. And, now, you can use all of the great integrations we’ve developed ourselves for QuickBooks, Sage 100 ERP, Intacct, Constant Contact, ShoreTel, Authorize.Net, and JIRA (for now).

Mobile

Sugar Mobile is included with all Sugar subscriptions. You can access Sugar from your Android, Blackberry, iPhone, or tablet. You will no longer have to deal with the complicated VPN process, as all employees will have access to Sugar via their mobile devices. Sugar can be accessed from mobile browsers as well as a dedicated application.

Hosting Options

Every company has unique requirements. While one company might favor the Windows platform, another could favor Linux. One company could favor the cloud while another prefers everything to be installed on-site. Because of this, Sugar was designed so it can be hosted in multiple environments (On-premise/cloud/hybrid solution), and is compatible with multiple platforms (Windows vs. Linux). It’s your decision.

A Delighted Team

Sell More!
-Better data to the reps
-More timely data to reps
-Mobile puts data where reps are
-Increase deal size

Happier Customers!
-Full visibility of data between customer service reps and sales reps
-Better more timely data for customer service reps
-Self service options for customers


Contact Us to Learn More
Back to Top