Sage Maintenance Plans

Sage Software recently made some changes to their Silver and Gold level Sage 100 ERP Business Care plans. We have included some comparison information below to assist you in deciding which plan best suits your needs for your upcoming maintenance renewal.

Sage Maintenance Plans

Silver
Gold
Critical product updates
X
X
Version upgrades and enhancements
X
X
24/7 Knowledgebase
X
X
Sage City peer-to-peer community help
X
X
Phone and Chat support
5 Cases per year
Unlimited
Sage University Anytime Learning courses
Price specified on order form
Unlimited
Sage Intelligence
1 user (report manager)
1 user (report manager) + designer module
Sage CRM
1 user
1 user
Sage Payroll Service (US)
Free W2's for the first year
5% discount & Free W2's for the first year
Sage Time
$100 off set up fee
$200 off set up fee
Sage Payment Solutions Processing Credit (US)
$250/annually*
$500/annually *
Sage Payment Solutions Integration Fee (Canada)
Waived
Waived
Payroll tax updates
(Moved from SBC to PR M&S plan - no additional cost to customer)
(Moved from SBC to PR M&S plan - no additional cost to customer)
Multi-year subscription savings
X
X
Upgrade planning assistance
-
X
Sage Summit Conference Registration
-
$200 discount
Annual discounts on checks and forms
-
30% discount
Sage University Realtime Training
-
20% discount
*annually for the length of the contract, new customers only