How Intuitive ERP & CRM Drives Productivity, Improves ROI and Enhances Collaboration

Enterprise resource planning (ERP) systems integrate your company’s internal and external information, providing solutions with powerful capabilities for managing data and improving your businesses efficiency.

Modern ERP solutions are delivering capabilities with ease of use which improves benefits and ROI. The right flexible ERP system for you will cut your running costs, improve operational efficiency, and allows you to make better decisions. As your business grows so do your processes and procedures you will need the ability to add functionality as your business grows.


Sage 100 ERP is a powerful and comprehensive system available for managing the demands of manufacturing, distribution, and service industries, allowing you to take control over your operations. ERP solutions are critical to helping you serve your customers providing accurate and up-to-date information.


By using an ERP solution designed for optimum usability, organizations can achieve the following benefits:

  • Reduce Training and Implementation Timeframes to Improve ROI
  • Lower TCO
  • Improve Productivity
  • Improve Staffing Flexibility
  • Enhance Collaboration with Stakeholders

This whitepaper details the business impact of modern usability enhancements.

Customer Relationship Management (CRM) Software
Is a set of tightly integrated tools that help you to manage different aspects of your customer interactions.


SugarCRM empowers organizations to not only gain, but to also retain customers by providing greater efficiency and control over the sales pipeline. Not only is it one of the most affordable and easy-to-use solution it offers a competitive advantage by providing a 360-degree view of customers. As an open-platform web-based CRM solution, Sugar is easy to customize to meet an organization’s changing needs.


Software system integration refers to the practice of combining different aspects of software with another software package. Strong integration between different aspects of an organization can reduce errors, increase productiveness, and allow management system to generate more timely and accurate information for management. Over the years, FayeBSG has helped our users integrate their CRM systems with a variety of other applications including marketing applications, payment systems and accounting software.


SugarCRM Sage 100 ERP Integration

Faye Business Systems Group created the SugarCRM – Sage 100 Integration to allow the two software packages to “talk with each other” by sending customers, inventory items, and various sales and invoice history from Sage 100 to SugarCRM and by sending quotes and sales orders from SugarCRM back to Sage 100.

The synchronization between the packages can be set on a scheduler or run manually and synchronizes the following key components: Customers. Inventory, Contacts, Customer Sales History, Customer Item Sales History, Invoice History and Tracking, Open Invoices, Quotes and Orders.

Download the Spec Sheet   More Information

  Additional Integrations Include:

SugarCRM Constant Contact Integration     More Information
SugarCRM Intacct Integration     More Information
SugarCRM Integration     More Information
SugarCRM QuickBooks Integration     More Information

 For more information call 818.227.5130 or email