SugarCRM Support, from Start to Finish

So what now? You watched the demos, you’ve seen what Sugar is capable of, now all you have to do is purchase the software and all your CRM dreams come true? Well, as great as that might sound, you might want to look into one more thing. Support. SugarCRM might just be exactly what your business needs to reach that next level, to step ahead of the competition, to wow your customers, but if your employees don’t know how to use it, or if it’s not set up for your needs, it might as well just be a sweetener for your morning coffee. On the other hand, if you have great support, you can make all your CRM dreams come true, plus more.

FBSG is committed to each installation of SugarCRM from start to finish. The first step is to verify that SugarCRM will benefit you.  We outline what you need from the software and design SugarCRM for you. We have been customizing software for 25 years, and have come to conclusion that anything is possible. We will take the time to learn about your business and develop your software based on your requirements. Even after the initial installation, we are always available for further customizations and support.

While initial design is important, FBSG has much more to offer. We have consultants that will be there when you go live and will help train your employees to use the system.  We do more than just get things ready, we help you optimize every feature, every step of the way. Whether you want to create a report or import records, we will be there. We understand that in order to successfully implement new software, you need a dedicated and trustworthy support team that can teach users how to get the most out of your new system. FBSG and SugarCRM can give you the confidence that your new software will do what you need, fit your business, and be successfully integrated into your office procedures.

Faye Business Systems Group is a technology consulting firm that assists a variety of organizations in the selection, implementation, and customization of the right software for the right task. Offering specialized services such as project management, consulting, programming, training, and packaged software implementations. Los Angeles-based FBSG helps growing companies get “over the wall” and become more profitable by working with them to optimize their financial and business systems.